{"id":9017,"date":"2017-08-31T09:23:37","date_gmt":"2017-08-31T09:23:37","guid":{"rendered":"https:\/\/conferento.com\/faq-haeufige-fragen"},"modified":"2020-04-14T05:30:46","modified_gmt":"2020-04-14T05:30:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.conferento.com\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ\u00b4S \u2022 Frequently asked questions"},"content":{"rendered":"

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FAQ\u00b4S \u2022 Frequently asked questions<\/span><\/h1>\n

[\/vc_column_text][vc_separator color=”custom” border_width=”3″ el_width=”10″ accent_color=”#6e98e3″ css=”.vc_custom_1586840946346{margin-top: -15px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column width=”1\/6″ offset=”vc_col-lg-2 vc_hidden-md vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-12″][vc_empty_space height=”20px”][vc_tta_tabs][vc_tta_section title=”General & Support” tab_id=”1504174688151-7590db2a-2cdf”][vc_toggle title=”I would like to organize a bigger event! Can you help me with this?” style=”simple” open=”true” css=”.vc_custom_1532850605630{margin-bottom: 28px !important;}”]Do not hesitate and contact our support team. Just contact our support team so we can give you your personal support. Enter your request with all event details in our contact form and we will contact you as soon as possible.[\/vc_toggle][vc_toggle title=”Is it possible to contact the provider?” style=”simple” css=”.vc_custom_1532850759702{margin-bottom: 28px !important;}”]A contact to the respective provider is at any time and easily possible to clarify, for example, still existing questions. Simply use the contact form or the contact details in the respective room offers.[\/vc_toggle][vc_toggle title=”I want to book shortly before – Is this possible?” style=”simple” css=”.vc_custom_1532953011276{margin-bottom: 28px !important;}”]Short-term bookings are generally possible and are offered by many providers. Sometimes a booking is possible on the same day.[\/vc_toggle][vc_toggle title=”With whom do I rent?” style=”simple” css=”.vc_custom_1532953084272{margin-bottom: 28px !important;}”]CONFERENTO is a booking platform for meeting rooms, conference rooms, day offices and venue locations where a user can book a service or a space directly from the respective provider. The booked service is not offered or provided by CONFERENTO itself. A contractual relationship arises exclusively between the user and the respective provider. CONFERENTO only provides the technical facilities for booking and payment.[\/vc_toggle][vc_toggle title=”What is the exact booking process?” style=”simple” css=”.vc_custom_1532953122985{margin-bottom: 28px !important;}”]Most of the offers can be booked directly online. After booking, the user will receive a confirmation of the respective provider by email with the details and payment options. In many cases, a payment is required at the time of booking, in this case the payment is made by paypal, by credit card or by bank transfer directly to the respective provider.[\/vc_toggle][vc_toggle title=”How can I see my booking details after completing the booking?” style=”simple” css=”.vc_custom_1532953161369{margin-bottom: 28px !important;}”]Once you have completed the booking, you will receive an email confirmation with full details of the offer, indicating that the booking has been made and payment has been made, if applicable.[\/vc_toggle][vc_toggle title=”Can I cancel my booking for free?” style=”simple” css=”.vc_custom_1532953201604{margin-bottom: 28px !important;}”]We have no direct influence on the cancellation regulations of the individual providers. Please check this in the respective detail and offer pages of the respective landlords who have deposited the information there.[\/vc_toggle][vc_toggle title=”I would like to book at short notice – is this possible?” style=”simple” css=”.vc_custom_1532953262760{margin-bottom: 28px !important;}”]Short-term bookings are generally possible and are offered by many providers. Sometimes a booking is possible on the same day.[\/vc_toggle][\/vc_tta_section][\/vc_tta_tabs][vc_empty_space][\/vc_column][vc_column width=”1\/12″ offset=”vc_col-lg-2 vc_hidden-md vc_hidden-sm vc_hidden-xs”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1586842238804{margin-top: 20px !important;margin-bottom: 20px !important;}”]<\/p>\n

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Want to ask some Questions?<\/h3>\n

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Need more informations? Let’s discuss how we can help you. Whatever your business, whatever your budget we\u2019ll help find the right venue or workspace. Contact our customer service at any time via email at info@conferento.com. We will contact you via telephone and email in relation to your enquiry. In addition, we will send you special offers, suits to your enquiry.<\/p>\n<\/div>\n<\/div>\n

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[vc_row css=”.vc_custom_1586841969362{margin-top: 80px !important;}”][vc_column][vc_column_text] FAQ\u00b4S \u2022 Frequently asked questions [\/vc_column_text][vc_separator color=”custom” border_width=”3″ el_width=”10″ accent_color=”#6e98e3″ css=”.vc_custom_1586840946346{margin-top: -15px !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row”][vc_column width=”1\/6″ offset=”vc_col-lg-2 vc_hidden-md vc_hidden-sm vc_hidden-xs”][\/vc_column][vc_column offset=”vc_col-lg-8 vc_col-md-12″][vc_empty_space height=”20px”][vc_tta_tabs][vc_tta_section title=”General & Support” tab_id=”1504174688151-7590db2a-2cdf”][vc_toggle title=”I would like to organize a bigger event! Can you help me with this?” style=”simple” open=”true” css=”.vc_custom_1532850605630{margin-bottom: 28px !important;}”]Do not hesitate and contact our support …
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